Compliments and Complaints
We are committed to the provision of high quality care and continuous improvement, if we fail to meet expectation in any way we hope that people will tell us. Equally, if you have been impressed by our service we would be pleased to hear about your experience so we may pass this on to our team.
If you are unhappy in respect to your care, treatment or visit please speak in the first instance with a member of staff as we would like to take the opportunity to put things right immediately.
Written compliments and complaints can be made to C Redfearn at: Oak Tree Obstetrics C/O The Marlowe Innovation Centre, Marlowe Way, Ramsgate, Kent. CT12 6FA
All complaints will be treated seriously and we welcome your comments from your experience.
Telephone: 01227 201551
Email: [email protected]
Ultrasound Scans
Any complaints or concerns regarding Ultrasound scans will be forwarded to South East Ultrasound Limited. Details on how to do so are on their website southeastultrasoundltd.co.uk. If the concern or complaint is regarding interpretation of scan and guidance given then Oak Tree Obstetrics will provide a response.